Privacy policy

✅ 1. Information We Collect

We may collect the following types of information:


1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Identification details (e.g., passport, ID)
  • Booking details


1.2 Automatic Data (Website Usage)

When you access our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Access times
  • Cookies & tracking data


✅ 2. How We Use Your Information

We use collected information to:

  • Process and manage bookings
  • Communicate with you about your stay
  • Provide customer support
  • Improve our services and website
  • Process payments
  • Comply with legal obligations
  • Send marketing communications (where consent is given)


✅ 3. Sharing Your Information

We may share your information only when necessary:

  • With trusted service providers (e.g., payment processors)
  • With booking platforms (e.g., Airbnb)
  • To comply with legal obligations
  • To protect rights and safety

We do not sell or rent your personal information to third parties.


✅ 4. Data Storage & Security

We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.


✅ 5. Cookies & Tracking Technologies

We may use cookies and similar tools to:

  • Improve website performance
  • Remember user preferences
  • Analyze site traffic

You may disable cookies through your browser settings, but some features may not function properly.


✅ 6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill bookings
  • Provide services
  • Meet legal requirements

After that, data is securely deleted or anonymized.


✅ 7. Third-Party Services

Our website or booking system may contain links to third-party websites or services (e.g., Airbnb).
We are not responsible for their privacy practices.
We recommend reviewing their policies before providing personal information.


✅ 8. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal data includes:

  • Your consent
  • Contract fulfillment
  • Legal obligations
  • Legitimate business interests


✅ 9. Your Rights (GDPR & Similar Regulations)

You may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (“right to be forgotten”)
  • Object to processing
  • Withdraw consent
  • Request data portability

To exercise your rights, contact us at:
📧 rhodianelitehouses@gmail.com


✅ 10. Children’s Privacy

Our services are not intended for individuals under 18 years old.
We do not knowingly collect personal data from minors.


✅ 11. International Transfers

Your information may be transferred to and processed in other countries.
We ensure appropriate safeguards are in place.


✅ 12. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date indicates when revisions were made.

Continued use of our website or services indicates acceptance of the updated policy.


✅ 13. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

📧 rhodianelitehouses@gmail.com
📞 +306958277596
🏠 Ethnikis antistaseos 102, Rhodes, Greece